Returns & Exchanges
We want you to love your Asian beauty haul, but if a product doesn't meet your expectations, we offer a hassle-free 30-day return policy for unopened and unused items. Please note that for hygiene reasons, we cannot accept returns on products that have been unsealed or used.
Initiate Your Request
Log into your account and navigate to your order history to select the items you wish to return, or contact our support team with your order number.
Pack with Care
Place the unused items back into their original packaging, ensuring all protective seals are intact and the products are securely cushioned for transit.
Ship It Back
Affix the prepaid shipping label provided by our team to your package and drop it off at any authorized carrier location within 7 days of your request approval.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing